COMMUNICATION SERVICES
 

TELEPHONE NUMBERS
ADS will use reasonable efforts to facilitate number and domain transfers or port requests for The Subscriber, provided that The Subscriber comply with the necessary and specific procedures for porting between service providers.

The Subscriber acknowledges and understands that number porting depends on the cooperation of third parties outside of ADS’s control. Accordingly, The Subscriber agree that ADS will not be liable for the failure or delay of any third party to cooperate in the porting of any telephone number, or for the allegedly unauthorized porting of any telephone number by a third party.

ADS works with third party carrier(s) who, on ADS’s behalf, port telephone numbers in accordance with applicable Regulatory Rules and Industry Guidelines. ADS’s third-party carrier(s) require very specific and detailed information and requirements when completing a port request. Please be informed that The Subscriber will be required to provide such detailed and specific information to complete a port request. For porting numbers into The Subscriber ADS Account, follow the procedures on The Subscriber Account settings page for transferring a number to The Subscriber ADS Account. For porting numbers out of The Subscriber ADS Account, follow the procedures of The Subscriber new service provider. The Subscriber understand that porting The Subscriber number out of The Subscriber Account does not automatically terminate The Subscriber ADS Account.

ADS cannot guarantee requested telephone numbers will be available, that The Subscriber existing provider will port The Subscriber number, or that circumstances beyond ADS’s control will not prevent or delay a successful port of The Subscriber number for the Services. The Subscriber should not order any printed material, such as business cards or stationery, showing a telephone number, or issue any press releases or otherwise publicize any telephone number until that telephone number becomes active on The Subscriber Account. ADS shall not be liable for reimbursement for press releases, business cards, and/or stationary under any conditions.

The Subscriber understand and agree that ADS may from time to time need to change the telephone or facsimile number assigned to The Subscriber (due to an area code split or for any other reason). ADS shall not be liable for any damages (including consequential, special damages or other damages) to The Subscriber in the event that it needs to assign The Subscriber a new telephone or facsimile number.

METERED CALLING PLANS

ADS offer several monthly metered plans for some of its products and Services. Each metered calling plan provides The Subscriber with a toll-free or local telephone number and a fixed number of Plan Credits each month for a monthly fee, excluding taxes, surcharges, and fees. When The Subscriber exhaust The Subscriber initial paid allotment of Plan Credits for The Subscriber metered plan, unless The Subscriber advise us otherwise in writing, we will automatically purchase the minimum package for additional minutes for The Subscriber plan on The Subscriber behalf (and The Subscriber Account will be charged accordingly). Additional minute usage will be debited at the applicable per minute rate(s) for The Subscriber metered plan. However, in some limited instances, calls placed under a metered plan may not be counted against The Subscriber monthly allotment (e.g., calls made via a local phone number to leave or check voicemail or configure a system and calls answered on the ADS softphone). Please check the details of The Subscriber metered plan to determine which calls (if any) are not counted against The Subscriber monthly minute allotment. For international calling, international rates will apply.

UNLIMITED PLAN

ADS may offer an unlimited monthly plan for some of its products and Services. An unlimited plan provides The Subscriber with a local or toll-free telephone number and is subject to the terms and restrictions of the Use Policy set forth above and other restrictions described in this Agreement. If, for any reason, ADS believes that The Subscriber are using the unlimited plan for a prohibited purpose and/or The Subscriber call usage violates the Use Policy, then ADS may, in its sole discretion with or without notice, either terminate The Subscriber unlimited plan or immediately convert The Subscriber unlimited plan to a metered plan, as set forth above.

INTERNATIONAL CALLING

Current phone service plans include calling to the United States only.  International calling will be billed separately on a quarterly basis.  Because Plan Credits are quoted for domestic minute usage, The Subscriber may be charged additional Plan Credits and/or additional rates may apply if The Subscriber use The Subscriber Plan Credits for international calling. ADS’s current international rates are available here. To make international calls using the Services, The Subscriber must purchase the minimum package of international calling credits. If The Subscriber dial an international number and do not have any credits to make such call, The Subscriber will automatically purchase the minimum package in order to complete such call. In addition, The Subscriber may be charged any applicable Taxes and Fees associated with international calls. The Subscriber are advised to refer to The Subscriber specific plan details regarding all domestic and international charges and all other terms and conditions of The Subscriber plan.

VALUE, OWNERSHIP AND EXPIRATION OF PLAN CREDITS

Plan Credits, Additional Credits, Promotional Credits, and international calling credits have no monetary value and cannot be exchanged for the cash value at any time after such credits are purchased by The Subscriber. Plan Credits may only be redeemed and used by the holder or users of the Account to which the Plan Credits have been credited, and may not be sold, transferred, assigned, or used by another user or with another user’s account. Any unused Monthly Credits expire at the end of the relevant Service month and do not “roll over” to the next month. Additional Credits and Promotional Credits expire according to the terms of their purchase.

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LOCAL NUMBER PORTABILITY
a) Number Transfer on Service Activation. 

In the event Subscriber is not utilizing a new phone number or numbers for the Services, but rather is transferring existing phone number(s) which currently is subscribed to a carrier other than ADS to ADS, the terms and conditions of this section shall apply:

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i. Subscriber hereby authorizes ADS to notify Subscriber's current local telephone company or other service provider of its decision to switch local, local toll and long distance services to ADS and represents that Subscriber is authorized to take this action;

ii. Subscriber agrees and acknowledges (i) that the porting of Subscriber's numbers requires Subscriber's provision of specific, detailed and accurate information to ADS and other service providers, as applicable, and the completion of certain steps and procedures, as well as third parties' completion of certain tasks, and (ii) that numbers may not be ported in or ported out unless such information matches the information on record with ADS or other service providers. The completion of a port request is dependent upon these and other factors which may be outside the control of ADS or other service providers, and accordingly, ADS is not responsible for delayed or incomplete ports. FAILURE TO PROVIDE ANY INFORMATION REQUESTED BY ADS OR THE THIRD PARTY SERVICE PROVIDER WILL DELAY THE PORTING OF THE NUMBER TO ADS. ADS SHALL NOT BE RESPONSIBLE FOR ANY DELAY IN THE PORT OF SUBSCRIBER'S NUMBER AND WILL NOT PROVIDE CREDIT FOR ANY SUCH DELAYS.

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iii. Subscriber agrees and acknowledges that if the Services are set up prior to the date that the number transfer becomes effective ("Port Effective Date"), Subscriber may only be able to make outgoing calls using the Services. In such event, Subscriber should keep another phone connected to the existing phone number to receive incoming calls until the Port Effective Date, after which Subscriber will be able to both make and receive calls using the Service. Subscriber agrees and acknowledges that if the Activation Date has not occurred as of the Port Effective Date, its existing phone service for the number being transferred may be disconnected and Subscriber may have no service for that number. Therefore, to avoid an interruption in Subscriber's phone service, Services must be activated prior to the Port Effective Date. An estimate of the Port Effective Date will be sent to Subscriber via e-mail by ADS.

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b) Number Transfer on Service Termination. 

After the Activation Date, ADS or its providers may receive requests from other telephony providers ("Requesting Party") acting as agents on Subscriber's behalf to port a telephone number currently assigned to Subscriber to a third party provider ("Port-Out"). ADS will support all such requests and will cooperate with the Requesting Party to perform any Port-Out in accordance with the Requesting Party's reasonable directions and ADS' or its vendors' standard operating procedures. Until the effective date of Subscriber's proper termination (in accordance with the terms of this Agreement), Subscriber will: (a) remain an ADS Subscriber; and (b) be responsible for all charges and fees associated with Subscriber's ADS Service. Subscriber will not receive any refund or partial refund or any credits for any charges already billed to Subscriber's account. ADS assumes no liability for costs associated with any numbers that cannot be ported or that Subscriber chooses not to port. Subscriber acknowledges that in the event of any account termination or cancellation, all telephone numbers associated with Subscriber's account may be released. Similarly, the cancellation of individual services that have associated telephone numbers will result in the release of such numbers. Subscriber acknowledges that it is Subscriber's responsibility to work with a third party provider to port out those numbers prior to Subscriber's termination or cancellation of Subscriber's account or termination of Services. 

c) Ported Telephone Numbers Upon Cancellation.

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i. Cancellation. ADS must receive written notice of cancellation 30 days in advance and Subscriber is responsible for all cancellation and porting fees prior to Port being approved and telephone numbers being released by ADS.  If Subscriber requests that a new service provider port a number from ADS, then Subscriber is required to inform ADS of Subscriber's intent to terminate the specific affected Services on Subscriber's account or ADS will continue to bill for such Services. Subscriber will continue to be responsible for all the charges and fees associated with the remaining Services on Subscriber's ADS account. Subscriber will not receive any refund or partial refund or any credits for any charges already billed to Subscriber's account. If a phone/fax number is not ported prior to the end of the final paid month of service or an extension of service has not been requested in writing to ADS by the subscriber, the phone/fax number will be owned by ADS and a fee of $55 will be required to restore the phone/fax number. Any additional monthly service fees for extended service must be paid by the subscriber prior to restoration of phone/fax number service so porting can still take place. 

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ii. Consent & Electronic Submission. In some cases, ADS may permit Subscriber to submit documentation required to port numbers using a web-enabled user interface. Subscriber may withdraw Subscriber's consent to submit Subscriber's porting request electronically by contacting ADS Subscriber Care prior to our submitting the porting request to the carrier. Subscriber's consent to electronic submission applies only to the specific porting request Subscriber submit through web-enabled interface.

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iii. Facsimile Service. Numbers assigned by ADS for ADS's facsimile service cannot be ported to a new service provider without the assistance and cooperation of ADS' underlying partner. ADS will use commercially reasonable efforts to facilitate a port of a facsimile number which was ported on Subscriber's behalf to ADS by another service provider. Subscriber may be required to pay a porting fee to ADS not to exceed One Hundred Dollars ($100.00) per facsimile number ported.

RECORDING CONVERSATIONS
Certain ADS Services provide a function that allows The Subscriber to record individual telephone conversations. The laws regarding the notice, notification, and consent requirements for recording conversations vary from province to province and state to state. In some areas, The Subscriber are required to obtain consent from all parties to a record a conversation. The Subscriber are solely responsible for complying with all federal, state, and provincial laws in any relevant jurisdiction when using this feature. ADS expressly disclaims all liability with respect to the Subscriber recording of telephone conversations. The Subscriber hereby agree to fully, finally, and forever release, discharge, hold harmless, and fully indemnify ADS from and against any damages or liabilities of any kind related to The Subscriber recording of any telephone conversations using the Services.

E911 SERVICE

THE SUBSCRIBER UNDERSTAND THAT 911 SERVICE IS PROVIDED BY ADVANCED DIGITAL SYSTEMS (“ADS”) AS A PASS THROUGH, THE SUBSCRIBER SHOULD MAKE ALTERNATIVE ARRANGEMENTS TO PLACE 911 CALLS, SUCH AS USING A TRADITIONAL WIRELINE OR CELLULAR TELEPHONE, AND THE SUBSCRIBER SHOULD NOT RELY ON ADS TO CALL 911 UNLESS THE 911 WAIVER IS AGREED AND SIGNED BY THE SUBSCRIBER AUTHORIZED CONTACT.

THE SUBSCRIBER UNDERSTANDS THAT THE ADS MOBILE APPLICATION USES THE SUBSCRIBER DEVICE’S DIALER AND CELLULAR TELEPHONE SERVICE TO MAKE 911 CALLS. IF THE SUBSCRIBER DEVICE DOES NOT HAVE CELLULAR TELEPHONE SERVICE, THE SUBSCRIBER WILL NOT BE ABLE TO CALL 911 FROM THE ADS MOBILE APPLICATION.

ADS SOFTWARE APPLICATIONS AND SERVICES ARE INTENDED FOR GENERAL BUSINESS USE ONLY. THEY ARE NOT DESIGNED, MANUFACTURED, INTENDED, OR RECOMMENDED FOR USE OR RESALE AS EQUIPMENT OR SERVICES IN ENVIRONMENTS REQUIRING FAIL-SAFE PERFORMANCE (E.G., EMERGENCY MEDICAL CARE, HAZARDOUS ACTIVITIES) OR IN WHICH THE FAILURE OF THE SERVICES COULD LEAD TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE. ADS SPECIFICALLY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR HIGH RISK ACTIVITIES OR SERVICES.

THE SUBSCRIBER UNDERSTAND THAT 911 SERVICE IS ONLY PROVIDED BY ADS IP DESK PHONES AND THE ADS CALL CONTROLLER OR SOFTPHONE ON PCS, AND THE OTHER ADS SOFTWARE APPLICATIONS AND SERVICES DO NOT PROVIDE 911 SERVICE.

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ADS VoIP 911 Service (“E911 Service”) operates differently than traditional 911 service. We are required by the FCC to advise the Subscriber of the circumstances under which 911 may not be available or may be in some way limited by comparison to traditional 911 service. Such circumstances include:

• Internet Connection Failure. If the connection to the wired broadband Internet over which The Subscriber ADS VoIP Service is provided is interrupted, The Subscriber would not have access to ADS VoIP Service during that interruption and therefore will not have access to E911 service during that interruption.

• Number Flexibility & Service Portability. Traditional 911 service automatically sends The Subscriber 911 call to the appropriate local emergency responder, or Public Safety Answering Point (“PSAP”), based on The Subscriber telephone number. Traditional Enhanced 911 service (also known as E911) automatically sends The Subscriber 911 call to the appropriate PSAP along with The Subscriber registered address and telephone number. Because the ADS VoIP Service permits The Subscriber to obtain a telephone number that does not correspond to The Subscriber geographic location (for example, The Subscriber may obtain a ADS VoIP telephone number with a California area code even if The Subscriber do not have a California address) and allows The Subscriber to use ADS VoIP Service anywhere The Subscriber have wired broadband Internet, the E911 Service functions differently than traditional 911 service in certain respects:

• Because The Subscriber address does not necessarily correspond with The Subscriber telephone number, The Subscriber must provide ADS with the street address(es) where The Subscriber will be using ADS VoIP Service (“Registered Location(s)”) when The Subscriber sign up for service.

• If The Subscriber relocate any equipment (PC with softphone, IP phone, or ATA with traditional phone) that The Subscriber use to access the VoIP Service, The Subscriber must update The Subscriber Registered Location(s). If The Subscriber do not update the Subscriber Registered Location(s), any 911 calls The Subscriber make using the VoIP Service will be routed based on The Subscriber previously provided Registered Location and therefore may not be routed to the appropriate PSAP for The Subscriber new location.

• In addition, because the VoIP Service will, where possible, automatically transmit The Subscriber Registered Location to the PSAP, The Subscriber must update The Subscriber Registered Location to ensure that the VoIP Service transmits accurate location information to the PSAP.

• Once The Subscriber notify us of a change in The Subscriber Registered Location, there may be a delay in making the new Registered Location available to properly route 911 calls and advise PSAPs of The Subscriber new Registered Location.

• In some parts of the country where direct routing to PSAPs is not available for E911 Service, the Service will route The Subscriber call to the National Emergency Call Center where trained agents will ask for the name, location, and telephone number of the person calling 911 and will contact the appropriate PSAP to send help. The call center will not automatically receive The Subscriber address and telephone number. In these situations, public safety response times may be delayed. As a result, there may be an additional delay before emergency services arrive.

• Loss of Electrical Power. Unless The Subscriber have a backup system to power The Subscriber wired broadband Internet connection and any equipment (PC with softphone, IP phone, ATA with traditional phone) that The Subscriber use to access The Subscriber VoIP Service, The Subscriber will not have phone service or 911 service during any power outage.

• Network Congestion & Reduced Speed. There may be greater possibility of network congestion and/or reduced speed in routing of a 911 call made utilizing ADS hosted VoIP service as compared to traditional 911 dialing over traditional public telephone networks.

REGISTRATION OF PHYSICAL LOCATIONS REQUIRED
As discussed above, The Subscriber must register the Registered Location where The Subscriber will be using VoIP service for each VoIP phone line The Subscriber use from ADS (e.g., if The Subscriber purchase ADS Office with three VoIP lines, The Subscriber must provide a Registered Location for each of the three VoIP lines). ADS will obtain The Subscriber Registered Location as part of the service initiation process and will not provide VoIP Service until the Subscriber have provided The Subscriber initial Registered Location. However, The Subscriber must update The Subscriber Registered Location when The Subscriber use The Subscriber VoIP Service from a new location. Regardless of what address The Subscriber register, in some circumstances, such as unavailability of direct routing to PSAPs or the use of portable devices to access the VoIP Service, emergency calls will be routed to the National Emergency Call Center.

The Subscriber agree to provide true, accurate, current, and complete Registered Location information to ADS as part of the service initiation process and to update as soon as possible The Subscriber Registered Location with true, accurate, current, and complete information whenever The Subscriber use The Subscriber VoIP Service from a new location. If The Subscriber provide Registered Location information that is, or that ADS suspects to be, false, inaccurate, not current, or incomplete, ADS has the right to suspend or terminate the Services and refuse any and all current or future use of all Services, or any portion thereof. ADS will not, however, disable The Subscriber ability to make a 911 call during any service suspension.

The Subscriber may update The Subscriber Registered Location by logging on to The Subscriber Account settings page or calling customer support at 201-426-4246. For purposes of 911 Dialing, The Subscriber may only register one Registered Location for each VoIP line.

NOTIFY ALL USERS / INFORM ALL PRESENT
Notify All Users of 911 Limitations. The Subscriber should inform all business colleagues, household residents, guests, and other persons who may be present at the physical location where The Subscriber utilize the VoIP Service that 911 may not be available or may be in some way limited in comparison to traditional 911 service. ADS could provide VoIP subscribers stickers warning that “E911 Service May Be Limited or Not Available” for use with any VoIP equipment by mailing stickers to subscribers upon Service initiation. It is The Subscriber responsibility to place these stickers on the equipment The Subscriber use to access VoIP Service. If The Subscriber have not received a sticker, or The Subscriber require additional 911 stickers, please contact customer support at 201-426-4246.

DISCLAIMER OF LIABILITY AND INDEMNIFICATION
ADS disclaims all responsibility for the conduct of PSAPs, the National Emergency Call Center, and all other third parties involved in the provision of emergency response services. ADS does not have any control over PSAPs, the National Emergency Call Center, or other third parties and is therefore not responsible for whether they answer 911 calls made using the VoIP service, how they answer these calls, or how they handle or respond to these calls. ADS relies on third parties to assist it in the provision of 911 service and disclaims any and all liability for acts or omissions by third parties in the provision of ADS’s 911 service. ADS disclaims any and all liability or responsibility in the event such third party data used to route calls is incorrect or yields an erroneous result. Neither ADS nor its officers or employees may be held liable for any claim, damage, or loss, and you hereby waive any and all such claims or causes of action arising from or relating to ADS 911 Dialing service unless such claims or causes of action arose from our gross negligence, recklessness or willful misconduct. The Subscriber shall defend, indemnify, and hold harmless ADS, its officers, directors, employees, affiliates and agents and any other service provider who furnishes  services to you in connection the Service, from any and all claims, losses, damages, fines, penalties, costs and expenses (including, without limitation, attorney’s fees) by, or on behalf of, The Subscriber or any third party relating to the absence, failure or outage of the Service, including 911 Dialing, incorrectly routed 911 Dialing calls, and/or the inability of any user of the Service to be able to use 911 Dialing or access emergency service personnel.

CUSTOMER REPRESENTATION FOR E-911

The Subscriber represent and warrant that The Subscriber possess the legal right, capacity, and ability to enter into this Agreement. The Subscriber represent and warrant that The Subscriber have made and will maintain at all times wireless or traditional wireline telephone service that will enable The Subscriber to call 911 and any other applicable emergency service number. The Subscriber represent and warrant that The Subscriber will not use the Applications or Services in environments requiring fail-safe performance or in which the failure of the Applications or Services could lead directly to death, personal injury, or severe physical or environmental damage. The Subscriber represent and warrant that the Registration Data, user name, contact information, Registered Location(s), and all other information provided in connection with The Subscriber ADS Account are true and correct at all times. The Subscriber represent and warrant that The Subscriber will not use the Applications or Services in violation of the Use Policy herein.

The Subscriber agrees to be financially responsible for The Subscriber use of the Applications or Services, including the authorized or unauthorized use of The Subscriber Account. In order to use the Applications or Services, The Subscriber must have properly configured and working Internet service and/or Public Switched Telephone Network (“PSTN”) service (i.e., mobile and/or landline phone service) and hereby agree, at The Subscriber sole expense: to (1) obtain access to The Subscriber own Internet and/or PSTN service with a third party provider other than ADS; (2) be responsible for payment of Internet and/or PSTN connection or service fees and all equipment necessary to establish a connection to such Internet and/or PSTN service, as may be required to use the Applications or Services; (3) supply and pay third-party providers for all additional phone service and features required for The Subscriber use of the Applications or Services; and (4) pay ADS for the Applications or Services.

DO NOT DIAL 911 UNLESS THE SUBSCRIBER HAS A REAL EMERGENCY

There is no fee for an emergency call to 911 through the Subscriber ADS service if it is properly provisioned for the E911 emergency service. However, charges of $450 US per call will be added to the Subscriber account for any call made to 911 made without valid motive, any calls made for test purpose and any call made with an account that has not been provisioned.

SERVICE REGISTRATION PROCEDURES

Upon signing up for the Service and at subsequent times as requested by ADS, The Subscriber agree to provide to ADS The Subscriber true, accurate, current, and complete personal name and/or business name, administrator name, billing address, shipping address, the addresses where the Services will primarily be used, 911 registered address for each applicable device, email address, contact phone number, credit card information, and other data which may be necessary to administer The Subscriber ADS account (“Account”) (collectively, “Registration Data”). The Subscriber represent and warrant that the information The Subscriber provide is accurate, current, and complete, and agree to promptly update any of the information if it changes. If The Subscriber provide Registration Data that is, or that ADS suspects to be, false, inaccurate, not current, incomplete, fraudulent, or otherwise unlawful, ADS has the right, in its sole discretion, to suspend or terminate the Service and refuse any and all current or future use of all Services by The Subscriber, The Subscriber business (es), affiliates and all users of The Subscriber Account. At all times, The Subscriber shall maintain and promptly update Registration Data.

Upon completion of all Registration Data and acceptance of this Agreement, ADS will provide The Subscriber with, as applicable, a password(s), user ID(s), PIN(s), telephone number(s), and other account information. The Subscriber will be required to provide a security question and answer that will be used to verify ownership or affiliation with the Account. The Subscriber are solely responsible for maintaining the confidentiality of all passwords, PINs, and security questions and answers associated with the Account, and, at all times, The Subscriber will be solely responsible for all transactions and activities that occur as a result of the disclosure (whether authorized or unauthorized) of any password(s), PIN(s), and/or security questions(s) and answer(s) associated with the Account, even if such transactions and/or activities were not authorized by The Subscriber. The Subscriber are solely liable for any transactions or activities by The Subscriber or anyone else that occur on The Subscriber Account. The Subscriber shall immediately notify ADS of any unauthorized use of The Subscriber Account or if any other breach of security has occurred. In no event shall ADS be liable for any unauthorized use of The Subscriber Account.

In connection with the registration, implementation, maintenance, or servicing of the Services, The Subscriber will be required to provide data, information or other materials (collectively “Customer Data”). The Subscriber hereby grant to ADS a perpetual, worldwide, royalty-free, fully paid-up, non-exclusive, non-transferable (except in connection with an assignment of this Agreement) license to copy, store, record, transmit, display, view, print, and use Customer Data to the extent required to provide or improve the Services. ADS may also share Customer Data as permitted pursuant to ADS’s Privacy Policy, which is incorporated into this Agreement.

RE-REGISTRATION REQUIRED IF SUBSCRIBER CHANGES NUMBERS OR ADD OR PORT NEW NUMBERS
ADS E911 Service does not function if you change your phone number or if you add or port new phone numbers to your account not through ADS, unless and until you successfully register your location of use for each changed, newly added or newly ported phone number and receive confirmation from ADS.

ALTERNATE 911 ARRANGEMENTS
If The Subscriber is not comfortable with the limitations of the 911 Dialing service, the subscriber acknowledges that it is their duty to secure alternate means of accessing traditional 911 or E911 service.

ADDITIONAL TERMS FOR DIRECTORY LISTING SERVICE

ADS offers a directory assistance listing Service (“Directory Assistance Listing”) associated with The Subscriber assigned toll free and/or local number Account, for which the following additional terms shall apply. By subscribing to Directory Assistance Listing, ADS will share certain information about The Subscriber Account with third-parties as reasonably necessary to provide phone directory assistance (“Listing Information”). This information may include, without limitation, The Subscriber company name, address, and phone numbers. This information will be published in, and made publicly-available through, third-party directory assistance listing services, to be selected by ADS or third-party service providers in their sole discretion. The Subscriber hereby permit and grant ADS a worldwide, irrevocable, non-exclusive, royalty-free, fully paid-up license to use and disclose The Subscriber Account information for these purposes. The Subscriber further acknowledge that by subscribing to Directory Assistance Listing, The Subscriber Listing Information may enter the public domain and that ADS cannot control third parties’ use of such information obtained through Directory Assistance Listing. The Subscriber represent and warrant that the information provided in The Subscriber Account, including without limitation The Subscriber company name and address, are true and accurate, and shall remain true and accurate (whether by updating such information or otherwise), at all times that The Subscriber use the Services.

The Subscriber may opt out of Directory Assistance Listing at any time. The Subscriber acknowledge, however, that ADS may not be able to have The Subscriber Listing Information removed from some or all third-party directory assistance listing services that have already received The Subscriber information. The Subscriber agree that ADS is under no obligation to have The Subscriber Listing Information removed from any third-party directory assistance listing service already in receipt of such information.

ADS bears no responsibility or liability for any cost, damages, liabilities, or inconvenience caused by calls made to The Subscriber telephone number; materials sent to The Subscriber; inaccuracies, errors, or omissions with Listing Information; or any other use of such information. For the avoidance of doubt, ADS shall not be liable to The Subscriber for any use by third parties of The Subscriber Listing Information obtained through Directory Assistance Listing, including without limitation the use of such information after The Subscriber have opted out of Directory Assistance Listing.

OPERATOR ASSISTED CALLING, 311, 511 AND OTHER X11 CALLING

VoIP Service does not support 0+ or operator assisted calling (including, without limitation, collect calls, third party billing calls, 900, or calling card calls). The VoIP Service may not support 311, 411, 511, and/or other X11 calling (other than 911 as specified in this Agreement) in one or more service areas.

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HIGH SPEED INTERNET CONNECTION REQUIRED
Subscriber understands, acknowledges, and agrees that: (i) Subscriber must have a high-quality high speed internet connection to use the Services; and (ii) ADS is not providing an internet connection for Subscriber. ADS does not control and is not responsible for: (i) Subscriber's internet connection; (ii) the quality of Subscriber's internet connection; (iii) any third party products and/or services related to Subscriber's internet connection; or (iv) problems with the Services that are caused by or related to Subscriber's internet provider